Remote operations run on equipment availability, and equipment availability runs on maintenance actually being recorded rather than remembered.
This class of system tracks assets and their service intervals, logs maintenance and downtime against each unit, and keeps consumable stock levels per site rather than in one aggregate figure that hides a shortage at the site that has it.
Because connectivity at site is often poor, the priority is a light interface that works on a slow connection and a small screen, and reporting that is generated and emailed on a schedule rather than requiring somebody to log in and pull it.